deposit & payment

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Upon receiving an acceptance email, the applicant can pay in full or will be expected to pay a non-refundable deposit to reserve their spot. The deposit amount varies by program — if you're unsure, please contact us before registering. The deposit can be paid via credit card or bank/wire transfer. The deadline to pay in full is 1 business day prior to the start date of training.

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attendance

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We require 100% attendance to graduate and receive a certificate of completion. Attendance will be taken throughout the training. Each student is expected to arrive at least 5 minutes before the start of each session. If a student is late more than 5 times, 1 hour will be deducted from their total contact hours.

In the case of any emergency absences, please notify the program director immediately. If you have planned absences that may conflict with the program schedule, please contact the program director in advance to discuss options. Each student is responsible for scheduling any required make-up time with the program director. Additional costs may apply for private make-up sessions.

 

withdrawal

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If an applicant withdraws after acceptance but before the program starts, the deposit amount will be retained by the program regardless of whether a deposit or full payment was made. Any amount paid above the deposit will be refunded. The retained deposit can be applied toward a future training program.

The program will not give any refunds or credits after the training starts.

 

special cases

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In case a student needs to withdraw due to illness, accident, death in the family, or other circumstances that make it impractical to complete the training, the student may reschedule for any of our trainings within the calendar year.

 

program cancellation

 

The program reserves the right to cancel any training before it begins. In that case, all payments made will be refunded in full.

 

termination from program

 

The program may terminate a student's participation if: (1) false information was used in the admission process; (2) a student misses more than 25% of the training; (3) a student is absent for more than 2 consecutive days without notifying the program director; or (4) the student fails to make timely payments. If a student is terminated, all prior payments and fees are non-refundable and non-transferable.

No refunds will be given if the program removes a student for behavior that is harmful or disruptive to others. This includes harassment, bullying, or any other behavior inappropriate to a shared learning environment